
Everything You
FREQUENTLY ASKED QUESTIONS
All of the information and tips you need to know about the Skyline Hotel & Waterpark and the destination of Niagara Falls, Canada
How far is Skyline Hotel & Waterpark from Niagara Falls?
Skyline Hotel & Waterpark, at 4800 Bender Street, is one block from Niagara Falls. The hotel sits at the entrance to Casino Niagara, and beside Clifton Hill. This places guests within walking distance of Niagara Falls and the top attractions.
What Room Types Does Skyline Hotel & Waterpark Offer, And How Many People Do They Sleep?
Skyline Hotel & Waterpark features room and suites designed with families in mind and can accommodate five or six guests.
- Bunk Bed Studio (One Queen) — One queen bed plus a bunk bed (double with a single top bunk), with views of the Fallsview Indoor Waterpark and Casino Niagara. Sleeps up to 5 guests.
- Deluxe Family Bunk Bed Suite — Two queen beds plus a bunk bed (double with a single top bunk) in a separate sleeping area with its own television. Sleeps up to 6 guests.
- Family Suite (Three Queen) — Three queen beds, and can adjoin a second guestroom on request. Sleeps up to 6 guests.
- Courtyard Room (Two Queen) — Two queen beds. Sleeps up to 5 guests.
Every room includes a refrigerator, coffee maker, hairdryer, and is non-smoking. Cribs are available free on request, and cots are $20 per night plus tax. To compare rooms or reserve a stay, visit our Accommodations page.
Do I Need To Book A Package At Skyline Hotel & Waterpark To Access The Fallsview Indoor Waterpark?
Reserving a Niagara Falls Hotel With Waterpark Package includes Fallsview Indoor Waterpark access for up to four guests, for two-days (from 1:00pm to close, and from Waterpark open until 3:00pm the following day) making it a great value.
However, guests can purchase Waterpark Day Passes separately which are valid for one day from Waterpark open to close, and are purchased individually.
Please feel free to visit our Hotel Packages page for more details and pricing.
What Attractions are near Skyline Hotel & Waterpark and Falls Avenue Resort?
Skyline Hotel & Waterpark is at the main entrance to Casino Niagara, beside Clifton Hill, and is connected to the Fallsview Indoor Waterpark by indoor skywalk. The hotel is located on the 20-acre Falls Avenue Resort which features attractions, restaurants, unique retail venues, and is a short walk to Niagara Falls. View Attractions Nearby
What Are The Check-In / Check-Out Times At The Skyline Hotel & Waterpark?
Check-In at Skyline Hotel & Waterpark begins at 4:00pm, and Check-Out time is 11:00am. Early Check-In and Late Check-Out may be available upon request, subject to Hotel availability. Email reserve@niagarafallshotels.com or contact the Reservations Department at 1-800-263-7135.
Does Skyline Hotel & Waterpark Require A Security Deposit?
Yes, a Security Deposit is required upon check-in at Skyline Hotel & Waterpark. If you use a Credit Card to pay for your stay there is an additional $100 security deposit per room. The Credit Card Deposit is released at Check-Out and posts back to the card in several business days. If paying by Debit there is a mandatory $200 security deposit required per room, refunded at Check-Out upon room inspection.
Is Parking Available At Skyline Hotel & Waterpark, And What Is The Cost?
Yes, Self parking is available at Skyline Hotel & Waterpark for $23.00 per night plus Mandatory Local Fee (7.9% taxable) plus taxes which includes in and out access. Primary Parking is located in our 7-story indoor covered parking structure located directly across from the Hotel. Registration parking is located at the front car port. Please provide your license plate number to our Front Desk Team upon arrival in order to ensure in and out access of our parking area.
What Is Included In The Daily Mandatory Resort Fee At Skyline Hotel & Waterpark?
The Skyline Hotel & Waterpark Daily Mandatory Resort Fee of $12.95 plus HST includes the following items:
- WiFi access with endless devices
- Family E-portrait at Hershey’s Chocolate World
- Beer Tasting for 2 at Niagara Brewing Company
- Unlimited long distance calls from your room to anywhere in USA or Canada
- Complimentary Movie Night on operational Fallsview Indoor Waterpark days
- 4 bottles of complimentary water per day
I Have Booked A Waterpark Package At Skyline Hotel & Waterpark. How Do I Access Fallsview Indoor Waterpark?
Skyline Hotel & Waterpark is connected to Fallsview Indoor Waterpark via a Skywalk. Your room key will give you access to the Waterpark Skywalk located on the second floor of our Hotel, next to our elevator. If your Waterpark Package begins on your day of arrival, access to Fallsview Indoor Waterpark will begin at 1pm and will be valid until Waterpark closing time, and from Waterpark open until 3pm the following day. Hotel Waterpark Package guests enjoy exclusive early access to the Waterpark on select dates throughout the year, to help plan your stay please view Fallsview Indoor Waterpark Hours of Operation
What Should I Know Before Visiting The Fallsview Indoor Waterpark From Skyline Hotel & Waterpark?
To help guests of Skyline Hotel & Waterpark make the most of their visit to the Fallsview Indoor Waterpark, here are a few helpful tips:
- Wristbands: We recommend that you ask Fallsview Indoor Waterpark staff members to properly apply your wristband. Should your band be damaged, need to be repaired, or re-applied, please speak to the Guest Service Desk at Fallsview Indoor Waterpark. If your wristband is lost you must purchase a new band from the Guest Service Staff at Fallsview Indoor Waterpark.
- Towels: We recommend packing a towel for each member of your party as they are not provided in the Waterpark, if you have forgotten one, towels are available for purchase at the Waterpark. Please do not take Skyline Hotel towels to the Waterpark.
- Splash Pad: The Tiny Tots Splash Pad is closed from 1:30pm until 3pm daily.
- Hot Tub: The Adult Only Hot Tub is open daily from 10am until 6pm.
- Lockers: Lockers are available for rent at the Waterpark via digital self serve kiosk. Please note they are cashless, only digital transactions are accepted (debit, credit card).
- Children Under 52″: If your child is under 52″ in height, please visit the Guest Service Reception Desk to be measured. Children under 52″ in height will be provided with a special height wristband for their safety and protection.
- For more details on Fallsview Indoor Waterpark please see our Frequently Asked Questions page for Fallsview Indoor Waterpark.
What Are Skyline Hotel & Waterpark Rules Regarding The Use Of The Public Area Courtyards?
Use of the Indoor Courtyards at Skyline Hotel & Waterpark is prohibited between the hours of 10pm and 7am. For the safety of all guests we ask that all children refrain from running in the courtyard areas. Use of balls, mini sticks, baseball bats, or anything else involved in swinging, throwing, or shooting is prohibited. Alcohol is prohibited in the courtyard as it is not licensed as a liquor area.
How Can I Process An Express Check-Out At Skyline Hotel & Waterpark?
A copy of your Skyline Hotel & Waterpark receipt will be emailed to you. If you have not provided your email address, please provide it to a Front Desk staff member. Upon review of your electronic receipt you may leave the hotel without seeing the Front Desk. You may leave your keys in your room, or simply drop your keys in the Express Box located in the Front Lobby.
Does Skyline Hotel & Waterpark Have An On-Site Restaurant?
Yes, Perkins Restaurant and Bakery is located on-site at Skyline Hotel & Waterpark at 4800 Bender Street Niagara Falls, ON. To view the menu, hours of operation, or make a reservation please visit the Perkins website.
In addition, the hotel is located on Falls Avenue Resort, which features more than 12 restaurants and dining options steps from Niagara Falls. From casual themed-dining at Rainforest Cafe and Hard Rock Cafe, to Fallsview dining at Fallsview Grand Buffet, Prime Steakhouse and Massimo’s Italian Fallsview Restaurant, no matter the appetite a guest will find it on the 20 acre Resort. View restaurants near Skyline Hotel & Waterpark
Is Skyline Hotel & Waterpark a Hotel Near Casino Niagara?
The Skyline Hotel & Waterpark is located at the front entrance of Casino Niagara.
Do You Offer A Shuttle Between Skyline Hotel & Waterpark and Fallsview Casino Resort?
Skyline Hotel & Waterpark does not operate a Shuttle directly, however, Guests can access the Casino Niagara Shuttle that travels between the casinos. Guests can show their Momentum Card, a show ticket from OLG Stage at Fallsview Casino or Avalon Theatre, or Falls Avenue Resort Hotel Room Keycard. The Shuttle is available Fridays & Saturdays and OLG Stage event dates from 4:00pm-12:30am.
Plan Ahead: Shuttle pickup is on the half hour (00:00, 00:30) at Fallsview Casino Resort lower concourse (bus pickup/dropoff area), and on the 15’s (00:15, 00:45) at Casino Niagara level 3 entrance.
Does Skyline Hotel & Waterpark Allow Pets?
Unfortunately, the Skyline Hotel & Waterpark is unable to allow pets. Please note that service animals are welcome, in accordance with accessibility regulations.
How do I get to the Skyline Hotel & Waterpark?
Skyline Hotel & Waterpark is located at 4800 Bender Street, Niagara Falls, ON, L2G 3K1, steps from Niagara Falls, at the entrance to Casino Niagara, and beside Clifton Hill. If you plan on finding your way to the Skyline Hotel & Waterpark with a Satellite Navigation (GPS) device, the coordinates to enter into your device to find us are 43.093838,-79.071929.
From Toronto: Take the QEW (Queen Elizabeth Way) toward Niagara Falls, exit toward the downtown/Falls area (420 exit), and follow signs to Casino Niagara — approximately 1.5 hour drive from Toronto.
From USA: Cross at the Rainbow Bridge, then follow the signs toward Clifton Hill and Casino Niagara — approximately a 40-minute drive from Buffalo.
For more information please visit our Hotel Directions page for detailed maps and information.
Can I Request A Cot For My Room At Skyline Hotel & Waterpark?
Yes, Rollaway Beds/Cots are available for a small fee ($20.00 CDN per night plus tax) at Skyline Hotel & Waterpark.
Does The Skyline Hotel & Waterpark Have A Pool?
Unfortunately, the Skyline Hotel & Waterpark does not have a pool on site, however we are directly connected to the Fallsview Indoor Waterpark, through an indoor skywalk. Our sister hotel, The Brock Niagara Falls-Fallsview, Tapestry Collection by Hilton, has an indoor pool that is available.
How Do I Contact Skyline Hotel & Waterpark?
If we were unable to answer your questions, please contact the Skyline Hotel & Waterpark Reservations Department by e-mail at reserve@niagarafallshotels.com or by phone 1-800-263-7135.
Does Skyline Hotel & Waterpark have free WiFi?
WiFi for unlimited devices is included in the daily Resort Fee ($12.95 + HST) at Skyline Hotel & Waterpark, along with bottled water, unlimited long-distance calls, and select attraction perks.
Is Breakfast Included at Skyline Hotel & Waterpark?
While breakfast is not complimentary at Skyline Hotel & Waterpark, a Hotel Breakfast Package is available that includes one night hotel accommodations and breakfast for 2 adults, and 2 children at Perkins Restaurant & Bakery located on-site. View the Breakfast Package
What is the Minimum Check-In Age at Skyline Hotel & Waterpark?
To reserve a room at the Skyline Hotel & Waterpark, there must be at least 1 adult present in the room (21 years of age or older).
For more information please review Hotel Policies page
What is the Cancellation Policy at Skyline Hotel & Waterpark?
Guaranteed reservations at the Skyline Hotel & Waterpark must be cancelled by 4:00 pm, 72 hours prior to arrival date to avoid cancellation penalties. If you wish to cancel your reservation within the cancel policy, a 1-night penalty including taxes/fees will be applied.
Advanced Purchase, New Year’s Eve, Group and Conference reservations are subject to the cancellation and deposit policies outlined at time of booking and may vary from standard hotel policies.
View Cancellation and Hotel Policies
Do Guest Rooms at Skyline Hotel & Waterpark Have a Refrigerator, and Microwave?
Every room at Skyline Hotel & Waterpark includes a refrigerator, coffee maker, hairdryer, and is non-smoking.
Rooms do not offer a microwave.
Visit the Accommodations page for room amenity details.
What Makes Skyline Hotel & Waterpark One Of The Best Hotels In Niagara Falls For Families With Kids?
Skyline Hotel & Waterpark is designed around family travel, and its biggest advantage is a direct indoor skywalk to the Fallsview Indoor Waterpark — guests can go from a guest room to the waterslides without stepping outside. A few more reasons families choose it:
- A walkable location: Skyline Hotel is one block from Niagara Falls, and is at the entrance to Casino Niagara putting the best attractions in Niagara Falls within easy reach.
- Everything on one Resort: The hotel is located on the 20-acre Falls Avenue Resort, with more than 12 restaurants (including on-site Perkins Restaurant & Bakery) and family attractions like Hershey’s Chocolate World and Adventure City steps away.
- Rooms built for families: Bunk Bed and Family Suites sleep up to five or six guests, each with a refrigerator.
- Is a Hotel Near Clifton Hill: Our hotel is located beside Clifton Hill “The Street of Fun”, approximately at 2-minute walk.
Why Stay at Skyline Hotel & Waterpark?
Skyline Hotel & Waterpark is a family-friendly hotel in Niagara Falls, Canada, directly connected by indoor skywalk to Fallsview Indoor Waterpark. Guests are steps from Clifton Hill, Casino Niagara, dining, attractions, and Niagara Falls, with family suites, bunk bed rooms, courtyard movie nights, and Waterpark Packages available.
Is Skyline Hotel & Waterpark Connected To Fallsview Indoor Waterpark?
Yes. Skyline Hotel & Waterpark is connected to Fallsview Indoor Waterpark by an indoor skywalk, so guests can go from their guest room to the waterslides without stepping outside. The Skywalk is located on the second floor of the hotel, next to the elevator, and your room key gives you access. This indoor connection is one of the main reasons families choose Skyline Hotel & Waterpark, and is especially convenient during the colder months.
Does Skyline Hotel & Waterpark Have Bunk Bed Suites?
Yes. Skyline Hotel & Waterpark offers two bunk bed room types built with families in mind:
- Bunk Bed Studio (One Queen) — One queen bed plus a bunk bed (double with a single top bunk), with views of the Fallsview Indoor Waterpark and Casino Niagara. Sleeps up to 5 guests.
- Deluxe Family Bunk Bed Suite — Two queen beds plus a bunk bed (double with a single top bunk) in a separate sleeping area with its own television. Sleeps up to 6 guests.
Every room includes a refrigerator, coffee maker, and hairdryer.
To compare rooms or reserve a stay, visit our Accommodations page.
What Is Included In The Skyline Hotel & Waterpark Waterpark Package?
A Hotel Waterpark Package includes Fallsview Indoor Waterpark access for up to four guests across two days — from 1:00pm to close on your arrival day, and from Waterpark open until 3:00pm the following day — making it a great value for families. Hotel Waterpark Package guests also enjoy exclusive early access to the Waterpark on select dates throughout the year. If you’d prefer not to book a package, Waterpark Day Passes can be purchased separately and are valid for one day from Waterpark open to close. Visit our Hotel Packages page for full details and pricing.
How Far Is Skyline Hotel & Waterpark From Clifton Hill?
Skyline Hotel & Waterpark is located right beside Clifton Hill, Niagara Falls’ famous street of attractions, dining, and entertainment (approximately a 2-minute walk). The hotel is also one block from Niagara Falls and sits at the entrance to Casino Niagara, placing the top attractions in Niagara Falls within easy walking distance. View Attractions Nearby.
What Is The Best Skyline Hotel & Waterpark Package For Families?
For families, the Hotel Waterpark Package is the most popular choice — it includes Fallsview Indoor Waterpark access for up to four guests over two days, with exclusive early access on select dates, and the waterpark is reachable from your room via indoor skywalk.
Families who want a meal built into a stay can also consider the Hotel Breakfast Package, which includes one night’s accommodation plus breakfast for two adults and two children at on-site Perkins Restaurant & Bakery.
Visit our Hotel Packages page to compare options and pricing.
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